Criterion is the not-for-profit body that delivers professional standards and governance services for the UK’s Financial Services industry and its customers. Criterion is uniquely positioned to facilitate and drive cross-industry engagement, helping organisations achieve higher levels of collaboration, reduce costs and achieve better outcomes for their customers.
Criterion’s independent Board of Directors and management team drive an uninhibited approach to collaboration and problem solving, bringing comprehensive understanding, fresh perspective and connected thinking for the benefit of all stakeholders. As a not for profit, there is not the distraction of a profit driver. Criterion focuses on improving and integrating processes that deliver real benefit to the consumer.
Having built long and trusted relationships over decades with providers, platforms, schemes, third-party administrators, industry bodies, regulators and Government, Criterion’s deep experience delivers unconstrained thinking and a capability able to gain consensus, adoption and deployment of customer-focused solutions.