STAR: defining and demonstrating transfer excellence

Star Logo

STAR defined

The Transfers and Re-registration Industry Group (TRIG), a collaboration of 10 industry bodies and representatives of individual firms, created STAR to deliver a cross-industry framework of good practice in transfers.

Our role in STAR

The TRIG chose Criterion and TeX to implement and manage this framework, leveraging their expertise in standards, governance, collating and reporting MI.

Get involved

A growing community of firms have signed-up to STAR, with companies committed to shaping recognised, industry-wide standards to promote good practice in transfers.

STAR is the only cross-industry solution, bringing together platforms, ISA managers, pension companies, asset managers and transfer agents, galvanising the industry to put in place service level agreements to ensure quick, efficient and predictable transfers and re-registration.

STAR will work with industry participants to:

  • Define the processes covered by that framework
  • Specify good practice targets for each of those processes
  • Measure actual performance against those targets across the industry leading to industry accreditation